FAQ

Ordering 1 shirt?

The price you see is the price you pay - 1st shirt ships free! 

How long does shipping normally take?

Our designs typically ship out within 5 business days. Meaning, your order should arrive 7-8 days from the purchase date. If you want more information on shipping options, DM us @chitowntshirts

Do you offer other shirt sizes?

We work directly with professionals that can custom-make any order. If you would like a larger or smaller shirt that is not listed here, please DM us @chitowntshirts

How should I wash my T-shirt?

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean

Do you accept credit cards?

We accept all major credit cards, including Visa, Mastercard, American Express and Discover. At this time, customers are not able to purchase shirts through PayPal

Can I return or exchange my shirt?

If an item does not fit properly or it is damaged in any way, Chitown Tshirts would be happy to exchange the item. The buyer is responsible for the additional shipping charges. Exchanges and returns are not applicable to custom orders

Note: You may notice a vinegar scent and/or some discoloration on the fabric of your new t-shirt. Don't worry, this is common and is caused by the pretreatment used in the printing process. A wash should take care of both, but if not, DM us @chitowntshirts

See the Returns & Exchanges page for more details

How do your shirts fit?

They fit great! Heather/Ice colored shirts are 48% polyester and will not shrink much, if at all. The Athletic color is 10% polyester, the Prism & Ash colors are 1% polyester and the regular colored shirts are 100%, super soft, ring-spun cotton and will shrink some. See size guide below for more details

Size guide

Bella + Canvas 3001 Unisex Short Sleeve T-Shirt

Chest: S M L XL
Armpit to Armpit (in.) 18 20 22 24

Bella + Canvas 8413 Ladies' Triblend Short Sleeve T-Shirt

Chest: S M L XL
Armpit to Armpit (in.) 15.75 16.5 17.5 18.5

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